Are you an existing LaCasaDelHabano-Knokke.be (LCDHK) customer? You’re old login will not work anymore. Please create a new account.

Cookie & Privacy policy

Who are we?

We are Fredo bvba, with registered office at Limburgstraat 60, 9000 Gent, Belgium. We are registered in the trade register of the Chamber of Commerce under company number BE0478012832. In the context of our activities, we collect/hold, disclose and/or process your personal data. Pursuant to applicable data protection and privacy legislation, we qualify as the controller with respect to the personal data that we process.

Cookies

What are cookies?
Cookies are small pieces of data that are stored on your computer or mobile device via your browser.

Why do we use cookies?
We use certain cookies on our website. Some of them are essential to make our website work, others provide a better user experience and some are used for analysis purposes.

How can you manage or delete cookies on your computer or mobile device?
All major internet browsers offer the option to manage cookies  that were installed on your computer or mobile device.

We refer you to the help function of the browser you use for this. If you do not want our website to place cookies on your computer or mobile device, you can set this up in your browser. You have to take into account that if you do not accept certain cookies, we can not guarantee the proper functioning of our website.

Privacy

What personal data do we collect ?
The data you leave in our online shop.

How long do we store your personal data ?
Your personal data will not be stored for longer than is necessary in relation to the purposes for which we process them. Only where we are legally obliged to, or where this is necessary for defending our interests in the context of judicial proceedings (e.g. in case of a dispute), we will store the personal data for longer periods.

How do we protect your personal data? 
We will implement the necessary administrative, technical and organisational measures for ensuring a level of security appropriate to the specific risks that we have identified. We protect your personal data against destruction, loss, alteration, unauthorised disclosure of or access to personal data transmitted, stored or otherwise processed. More specifically, we have taken the following measures: SSL for data transport.

Further, we seek to ensure that we keep your personal data accurate and up to date. In view thereof, we kindly request you to inform us of any changes to your personal data (such as a change in your contact details).

What are your rights and how you can exercise them?
You have the right to:

  • information about and access to your personal data;
  • rectify your personal data;
  • erasure of your personal data (‘right to be forgotten’);
  • restriction of processing of your personal data;
  • object to the processing of your personal data;
  • receive your personal data in a structured, commonly used and machine readable format and to (have) transmit(ted) your personal data to another organization.

Finally, you have the right to lodge a complaint with the Belgian Data Protection Authority relating to the processing of your personal data by us.

Contact
If you have any questions, comments or complaints in relation to our privacy and cookie policy or the processing of your personal data by us, please do not hesitate to contact us.

Close Cart